FAQs
Chain size guide:
Bracelet size guide:
Ring size guide:
Product information:
Kenzuro represents commitment to fine quality and outstanding value at affordable prices. Our materials are certified 18 karat gold, 925 sterling silver, and genuine rhodium. Our products are 5 times PVD/Electro plated in 18k Gold, which is the highest quality of plating method available. This process allows our gold plated jewelry to last longer than any typical gold plating you may be used to. Our main stone type is Cubic Zirconia Stones, which is an excellent alternative to natural gemstones because it is more scratch-resistant for everyday wear. Our Cubic Zirconia Stones are more durable with better optical characteristics than of a diamond while maintaining an ethical standard to protect our environment. We fully guarantee the authenticity of our materials. We are constantly working to improve processes to ensure our products are the longest lasting on the market.
Base metals include:
- Stainless Steel
- Brass
- Sterling Silver
How does the lifetime guarantee work?
We are committed to providing the highest quality of jewelry. If you experience any manufacturing defects. This includes, defective bail, defective clasp or stone faults. We will replace the product for free of charge, one-time only. If for any reason we are not carrying the item, you may exchange your piece for a store-credit of equal or lesser value. Please note, this guarantee is voided under intentiaonal breakage, water damage or fading due to wear. We are unable to replace your damaged item with another item of the or different value.
Tips on protecting/cleaning your jewelry:
-Your jewelry should be kept dry and ideally stored in the pouch provided, or any other anti-tarnish fabric container.
-If your climate is humid, we suggest placing a small packet of desiccant crystals inside your storage area. Avoid storing the jewelry with rubber products and always remove your jewelry when swimming, showering, applying colognes, perfumes, lotions or other chemical products.